How We Handle Anonymous Analytics

Last updated: October 3, 2026

The detail companion to the privacy policy, focused on the one thing that actually reaches us: a small amount of health-free app-usage analytics. This is the same document shown inside the app.

Last updated: October 3, 2026

This is the detail companion to the privacy policy, focused on one thing: the small amount of app-usage information that actually reaches us. Your health journey never does (see the privacy policy, sections 1 and 3).

The short version

SnipSmart counts things. It does not track people. The app adds to anonymous tallies, like "the app was opened" or "the Learn tab was viewed." There is no account, no user ID, no device ID, and nothing that links one count to another, so none of it can be traced back to you. That is all the analytics there is.

Why we count anything at all

SnipSmart is made by one person, not a big company, and there's no way to watch over your shoulder to see what's confusing. Anonymous totals are how we learn that, say, a lot of people reach the "set a date" step and stop, so we can fix it. That's the whole goal: make the app clearer and more useful. It is never used to advertise to you, profile you, or make decisions about you.

What is counted

Examples of what is counted:

• that the app was opened, and whether that was the install's first open ever, its first of the day, of the week, or of the month (this is how we count new and active users without identifying anyone: your device remembers that it already counted, and we never learn which device it was);
• which screens and features get used, and which buttons are tapped (for example "set a procedure date" or "browse Essentials");
• whether a visit to the Essentials tab included tapping through to a product, and whether a visit to the Learn tab included opening something to read;
• that a milestone happened, for example that a check-in or a clearance round was logged or an appointment was added, never the values you entered;
• coarse buckets that describe where devices are in the journey: the stage (exploring, pre-procedure, recovery), roughly which week of recovery, roughly how far away a procedure is, and how far along the clearance counter is;
• the app version, the operating system's major version, the platform (iOS or Android), your device's text-size setting as a bucket (small, default, large, extra large), and the country your device's region is set to. The country comes from your device settings, never from GPS or your IP address.

Every one of these is a separate total across everyone. They are never combined to describe a person, and since nothing connects them, they can't be.

What is never included

• anything you typed or chose as a value (dates, pain scores, notes, your name, your profile answers);
• your precise location, contacts, or any advertising identifier;
• any ID for you or your device.

If it could identify you, it is not counted. Full stop.

Nothing to switch off

Because the counts carry no identifier, there is nothing that points back to a person, so there is nothing to opt out of and nothing of yours for us to delete.

Earlier versions of SnipSmart (before 1.1) had an optional, more detailed "usage flow" tied to a random ID. We removed it completely and permanently deleted everything it had collected. If an older, un-updated copy of the app still sends it, our server throws it away without storing it.

Your IP address

Like any internet service, our servers see the IP address a request comes from for as long as it takes to answer it and to block abuse. We keep no logs of IP addresses, never store your IP with the counts, and never use it to locate or profile you.

Where it goes

All of it is first-party: our own counters, stored on Amazon Web Services in the United States, encrypted in transit and at rest. No third-party analytics or advertising SDKs are in the app (no Google Analytics, no Meta, no PostHog, no ad networks). We do not sell or share any of it.

Questions: privacy@snip-smart.com.